We've been thinking about you a lot - our amazing customers, our phenomenal artists, and our beloved music community.
Your safety and well-being are our number one concern and we're doing everything we can to help reduce the transmission of COVID-19.
We are following guidance and best practices from the Centers for Disease Control and Prevention (CDC), including practicing safe social distancing measures and increased hand-washing as well as frequent sanitizing and cleaning of our supplies and headquarters as a whole.
We know that music can help during the most difficult times, so we're also working hard to make sure the items you want are available and can be delivered in the safest way possible.
Turnaround times for things like vinyl, tapes, CDs, and t-shirts are a bit longer than usual due to increased safety measures being put in place around the world. This may mean longer wait times for pre-orders. Better safe than sorry!
Additionally, while we're also working to get your orders out the door as safely and quickly as possible, due to the extra precautions we're taking on our end as well as those within the music + shipping industries, packing and shipping times may take longer than usual.
We thank you for your patience and support. It really means the world!
If you've got any questions, concerns, or special requests during this unprecedented time, we're here! Feel free to reach out to us at any time: firstname.lastname@example.org
For Our Artists
The mission of our label from day one has always been to take care of our bands. In uncertain times such as these, it's the absolute LEAST we can do.
Since many of our artists rely on touring to earn a majority of their income, we've decided to implement the following measures to make life just a little bit easier for our bands:
While bands and the industry as a whole are put in an incredibly tough position amidst this global crisis, many less fortunate people around the world are impacted severely as well.
Additionally, Skeletal Lightning will be donating a portion of proceeds from all orders placed in the Skeletal Lightning Store through the end of May toFeeding America- a nationwide organization that harnesses support from local communities to the federal government to keep low-income families supplied with food.
Support our artists + help nationwide efforts to feed those in need by picking up a record or merch item here -->skeletallightning.com
We will continue to brainstorm and evaluate ways to help our family of artists make it through this tough time as we go. Many of them may no longer have a secondary job as service industry and education sectors will likely be hit hard by the pandemic as well. That said, those that have the means to help can make a huge difference right now.
And if you aren't in a position to buy things or donate yourself, streaming music or even just sharing your favorite bands with your family and friends can be huge as well.
Be smart, be safe, and look out for one another by doing the right thing.
Thank you SO much for your support. We can make it through this whole thing together.<3
All the love, Mo + Sean
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